Shipping & Delivery

Lola Ramona delivers by GLS, FedEx & UPS.

Delivery time: 
*CORONA VIRUS*: As a result of the Corona Virus it is not possible for us to guarantee delivery between 2-5 days. We apologise for any inconvenience. 

Delivery in Denmark 2 to 5 days. During our BIG SALES expect longer delivery times.
International markets: 3 to 10 days.  During our BIG SALES expect longer delivery times.
If these delivery terms cannot be met. We will notify you of expected delivery date.
Domestic shipping: €4,95 (37,- DKK) 

Orders above €120 (897,- DKK) – Free shipping

Europe: €10

Orders above €120  – Free shipping

Switzerland & Norway: €20 

Orders above €120 – Free shipping

New Zealand, Australia, Hong Kong, Japan, Brazil, Mexico: €65 

America & Canada: €30 

If your area is not covered by our already pre-set shipping zones.You are welcome to contact us at shop@lolaramona.com and we will assist you.
Returns:
Returns are paid by customer, but we can offer you this service:
Follow this link to purchase a return label.
The costs are the following:
Denmark: €4,95
Europe: €10
Switzerland & Norway: €20

Please note, we currently can only offer this service for our customer in the above named countries.
Please see our Return Policy and Warranty section, to learn more on how to return your order.
 
US ORDERS: 

The shipping cost includes custom fees. This means there will be no extra fees for your orders.

Property and risk transition:
All items purchased from Lola Ramona remains the property of Lola Ramona, until the goods are received. 
This means that all risk of lost items is carried by Lola Ramona.
However,: In case of returns, the customer bare the risk until Lola Ramona have received the goods. 

Transportation Injury:

Lola Ramona hold the risk on delivery. The customer hold the risk on returns.