Shipping & Delivery

Christmas Gift returns are accepted to 14th jan '24

They need to be physically returned before this date.
All returns before christmas are normal.

Delivery in Denmark 2 to 5 days.
During our BIG SALES expect longer delivery times.
International markets: 3 to 10 days. 
During our BIG SALES expect longer delivery times.
If these delivery terms cannot be met. We will notify you of expected delivery date.
Free Shipping is offered on Europe/NO/CH orders over €155
Domestic shipping: €5 (37,- DKK) 

Europe: €14

Switzerland & Norway: €20

Hungary: €25 

Greenland & Faroe Islands: €40 

UK - Click Here

No Free Shipping:

America, Canada & Iceland: €60

 

If your area is not covered by our already pre-set shipping zones.You are welcome to contact us at shop@lolaramona.com and we will assist you.
Returns:

 

Returns are paid by the customer, but we can offer you a return and label service to makes things a little easier:

Follow this link to for a return label.
The costs are the following:
Denmark: €5
Europe: €14
Switzerland & Norway: €20

Please note, we currently only offer this service for our customers in the above named countries.
Please see our Return Policy and Warranty section, to learn more on how to return your order.
 

The shipping cost includes custom fees. This means there will be no extra fees for your orders for any customers also outside EU

Property and risk transition:
All items purchased from Lola Ramona remains the property of Lola Ramona, until the goods are received. 
This means that all risk of lost items is carried by Lola Ramona.
However,: In case of returns, the customer bare the risk until Lola Ramona have received the goods. 

Transportation Injury:
Lola Ramona hold the risk on delivery. The customer hold the risk on returns.

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