When products are returned, it has to be in the same condition and quantity as received. Repayment is made as quickly as possible after we receive the returned goods and have checked that it meets the same conditions as when bought.
We recommend that returned goods are shipped as a package with track&trace.
If you return the shoes, do not put stamps or shipping labels directly onto the shoebox. The shoes and the box must be returned in the same condition as you received them