Best Friend Forever
Best Friend Forever
Become a member of Lola Ramona's BFF Club
Become a VIP member of Lola Ramona´s Best Friend Forever and support your brand.
It is extremely exciting to be a brand which is very innovative and growing rapidly.
We love Lola Ramona and would love to share more with you.
We need best friends who will support us, share our thoughts and can depend on for input when it´s needed.
This is why:
We would love your friendship.
When you buy the BFF Certificate of 26 Euro or 54 Euro
You not only support Lola Ramona.
You also receive special offers which are exclusive only to members.
And … why not give you´r best friend a membership as well ?
As BFF you get:
A cool and special members only keyring, which cannot be bought anywhere.
VIP access to selected events.
Special products that can only be bought by BFF´s.
The possibility to vote a style into production.
Membership of a special Best Friend Facebook group.
Your certificate can be used to buy your next pair of shoes at our webshop.
The Certificate can be used at www.lolaramona.com
After your purchase, you will soon receive a welcome letter and log-in to BFF and get an invitation to our Best Friend Facebook group.
Delivery in Denmark 2 to 5 days. During our BIG SALES expect longer delivery times.
International markets: 3 to 15 days. During our BIG SALES expect longer delivery times.
International shipping: 12 Euro
The shipping cost includes custom fees. This means there will be no extra fees for your orders.
All items purchased from Lola Ramona remains the property of Lola Ramona, until the goods are received.
This means that all risk of lost items is carried by Lola Ramona.
However,: In case of returns, the customer bare the risk until Lola Ramona have received the goods.
Lola Ramona hold the risk on delivery. The customer hold the risk on returns.
Return policy: 2 weeks after receipt.
You have the right to cancel or return any purchase made from Lola Ramona.
Fill out this form and attach it with the goods when returning.
You can also return the product by refusing to accept the goods when delivered.
When products are returned, it has to be in the same condition and quantity as received.
Repayment is made as quickly as possible after we receive the returned goods and have checked that it meets same conditions as when bought.
We recommend that returned goods are shipped as a package with track&trace.
If you return the shoes, do not put stamps or shipping labels directly onto the shoebox. The shoes and the box must be returned in same condition as you received them
Any Sale of Goods are provided with a warranty of 24 months.
You have as a customer the right to complain about any deficiencies of the product which has occurred within 24 months after purchase.
It is however a prerequisite that these deficits are not caused by any misuse of the product or other damaging behavior that has led to shortages. If the product is tainted with a lack, the customer is entitled to require replacement.
This means that you may require a new product sent to replace the one advertised above.
Return address for products:
Lola Ramona Warehouse
Tlf: +45 33 91 11 41